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Shipping & Returns


KCO HOME offers free shipping for Standard Delivery.  If you want to choose Expedited Delivery, we simply pass the exact shipping rate we have onto you! 

Country : USA/Canada /Thailand /Singapore//U.K./Australia/NZ(Free Delivery)
Courier: FedEx, DHL, UPS, USPS, FEDEX, EMS (Usually)

**KCO can also ship to the countries that are not mentioned above(not free), we need to calculate the shipping fee based on the real weight & volume, welcome to inquire before you place an order.

Processing Time
All orders are shipped out within 1-3 days of purchase. *Business Days Only 

Where are items located?

Items will be arranged according to the quantity, the shipping method,  and the shipping address to choose the best arrangement through the local warehouse in the USA/Canada/Europe or the factory in China.

What is your shipping lead time from the factory?

Although we are committed to providing each customer with the fastest logistics and distribution, and we are the first to consider arranging through local warehouses, due to problems caused by inventory changes, we have to arrange through the Chinese factory as soon as possible. The shipping lead time is as follows:

Expedited Delivery: 5-15 Business Days including local warehouse
Standard Delivery  Estimates: 15-30 Business Days
*Note: Add a few days for custom orders. 

When will you receive the shipment?
Total delivery time = processing time + shipping time (depending on your location)

**For more details pls click Shipping Policy


90-Day Return

Not loving it? We offer returns for most items within 90 days of delivery for a refund.

But Certain types of items cannot be returned, such as clearance items, gift cards, and custom items are final products and cannot be refunded

**For more details pls click Return Policy